Certificate III in Hospitality (Restaurant Front of House)
This qualification covers food and drink service in restaurants and cafés. It includes serving customers, responsible service of alcohol, food safety, handling payments and coaching others. If you already work front of house, your experience could be recognised through RPL.
- TRAINING PACKAGE
- SIT Tourism, Travel and Hospitality
- ENTRY REQUIREMENTS
- Nil
- SUPERSEDES
- SIT30716 Certificate III in Hospitality (Restaurant Front of House) (not equivalent)
WHO IT'S FOR
Waiters, bar staff and other front of house workers in restaurants and cafés.
TYPICAL JOB ROLES
- Waiter
- Bar attendant
- Food and beverage attendant
- Restaurant host
Qualification structure
20 units must be completed: 9 units from the list below. 2 units from the list below, elsewhere in the SIT Training Package, or any other current Training Package or accredited course. The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification. Note: Units marked with * have one or more prerequisites. Refer to individual units for details.
Core units
9 units- SITHFAB021Provide responsible service of alcohol
- SITHIND006Source and use information on the hospitality industry
- SITHIND008Work effectively in hospitality service
- SITXCCS014Provide service to customers
- SITXCOM007Show social and cultural sensitivity
- SITXFIN007Process financial transactions
- SITXFSA005Use hygienic practices for food safety
- SITXHRM007Coach others in job skills
- SITXWHS005Participate in safe work practices
Elective units
20 units- SIRXCEG008Manage disrespectful, aggressive or abusive customers
- SITXFIN009Manage finances within a budget
- SITHFAB022 (has a prerequisite)Clean and tidy bar areas
- SITHFAB023 (has a prerequisite)Operate a bar
- SITHFAB025 (has a prerequisite)Prepare and serve espresso coffee
- SITHFAB027 (has a prerequisite)Serve food and beverage
- SITHFAB030 (has a prerequisite)Prepare and serve cocktails
- SITHFAB031 (has a prerequisite)Provide advice on beers, spirits and liqueurs
- SITHFAB032 (has a prerequisite)Provide advice on Australian wines
- SITHFAB033 (has a prerequisite)Provide advice on imported wines
- SITHFAB034 (has a prerequisite)Provide table service of food and beverage
- SITHFAB035 (has a prerequisite)Provide silver service
- SITHFAB036Provide advice on food
- SITHFAB037 (has a prerequisite)Provide advice on food and beverage matching
- SITHFAB039 (has a prerequisite)Manage the sale or service of wine
- SITHKOP009 (has a prerequisite)Clean kitchen premises and equipment
- SITXINV006Receive, store and maintain stock
- SITXINV007Purchase goods
- BSBCRT201Develop and apply thinking and problem solving skills
- BSBSUS211Participate in sustainable work practices
This unit has a prerequisite unit. Check the unit on training.gov.au for details.
EVIDENCE YOU'LL NEED
- Resume showing your work history
- Reference letters from employers
- Photos or videos of jobs you've done
- Payslips or employment contracts