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  • HLT47825
  • Certificate IV
  • Current
  • NATIONALLY RECOGNISED · AQF

Certificate IV in Optical Dispensing

This qualification covers dispensing and supplying optical appliances as prescribed by optometrists and ophthalmologists. It includes helping clients select and maintain appliances, dispensing single vision, advanced and complex prescriptions, processing appliance orders and customer service. Optical dispensers with hands-on experience may be able to have their skills recognised through RPL.

TRAINING PACKAGE
HLT Health
ENTRY REQUIREMENTS
Nil
SUPERSEDES
HLT47815 Certificate IV in Optical Dispensing (not equivalent)

WHO IT'S FOR

Optical dispensers working in optical dispensaries, optometry practices, laboratories or retail, whether self-employed or employed by others.

TYPICAL JOB ROLES

  • Optical dispenser
  • Dispensing optician
  • Optical assistant

Qualification structure

12 units in total. at least 2 units from the electives listed below; remaining 1 unit from the electives listed below or from any currently endorsed Training Package or accredited course. Elective units must ensure the integrity of the qualification’s Australian Qualification Framework (AQF) alignment and contribute to a valid, industry-supported vocational outcome.

Core units

9 units
  1. HLTOPD006Assist with optical appliance selection and maintenance
  2. HLTOPD007Dispense single vision optical appliances
  3. HLTOPD008Dispense advanced optical appliances
  4. HLTOPD009Dispense atypical and complex optical prescriptions
  5. HLTOPD011Process and manage optical appliance orders
  6. HLTWHS001Participate in workplace health and safety
  7. BSBOPS304Deliver and monitor a service to customers
  8. CHCCOM005Communicate and work in health or community services
  9. CHCDIV001Work with diverse people

Elective units

16 units
  1. HLTOPD010Edge and fit optical appliances
  2. HLTWHS003Maintain work health and safety
  3. BSBWHS332XApply infection prevention and control procedures to own work activities
  4. BSBOPS301Maintain business resources
  5. BSBOPS305Process customer complaints
  6. BSBOPS404Implement customer service strategies
  7. BSBPEF402Develop personal work priorities
  8. SIRWSLS002Analyse and achieve sales targets
  9. SIRXSLS001Sell to the retail customer
  10. CHCCCS020Respond effectively to behaviours of concern
  11. SIRXCEG001Engage the customer
  12. SIRXCEG008Manage disrespectful, aggressive or abusive customers
  13. SIRRINV001Receive and handle retail stock
  14. SIRRMER003Coordinate visual merchandising activities
  15. BSBXTW301Work in a team
  16. MSMSUP390Use structured problem-solving tools

EVIDENCE YOU'LL NEED

  • Resume showing your work history
  • Reference letters from employers
  • Photos or videos of jobs you've done
  • Payslips or employment contracts

LICENSING

No licensing, legislative or certification requirements apply to this qualification at the time of publication. Foundation Skills Outcomes The foundation skills outcomes in this qualification are outlined below. 5 4 3 ACSF level 2 1 0 Learning Reading Writing Oral Numeracy Communication ACSF core skill Digital literacy outcomes are included in the Companion Volume Implementation Guide.

View on training.gov.au(opens in a new tab)

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