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  • CHC52025
  • Diploma
  • Current
  • NATIONALLY RECOGNISED · AQF

Diploma of Community Services

This qualification covers delivering, managing and coordinating person-centred services that help people improve their personal and social wellbeing. It includes case management, developing service programs, assessing co-existing needs, responding to crises and domestic and family violence, cultural safety and supporting other workers through debriefing. Experienced community services workers may be able to have their skills recognised through RPL.

TRAINING PACKAGE
CHC Community Services
ENTRY REQUIREMENTS
Nil
SUPERSEDES
CHC52021 Diploma of Community Services (equivalent)

WHO IT'S FOR

Community services workers who work autonomously, may supervise staff and volunteers, and coordinate cases or programs in areas such as housing, family support, youth and disability services.

TYPICAL JOB ROLES

  • Community services coordinator
  • Case coordinator (community services)
  • Family support worker
  • Community housing worker
  • Community program coordinator
  • Welfare support worker

Qualification structure

20 units must be completed: at least 6 units from amongst the electives listed in Group A, B, C, D or E below; up to 2 units from the electives listed below, any endorsed Training Package or accredited course. Where appropriate, electives may be packaged to provide a qualification with a specialisation. Packaging for each specialisation: At least 4 Group A electives must be selected for the award of Diploma of Community Services(Case Management). At least 3 Group B electives must be selected for award of the Diploma of Community Services (Social Housing). At least 3 Group C electives must be selected for award of the Diploma of Community Services (Child, Youth and Family Welfare). At least 3 Group D electives must be selected for award of the Diploma of Community Services (Responding to Family Violence). For example, Diploma of Community Services (Case Management and Social Housing). All electives chosen must contribute to a valid, industry-supported vocational outcome.

Core units

12 units
  1. CHCCCS004Assess co-existing needs
  2. CHCCCS007Develop and implement service programs
  3. CHCCCS019Recognise and respond to crisis situations
  4. CHCCSM017Facilitate and review case management
  5. CHCDEV005Analyse impacts of sociological factors on people in community work and services
  6. CHCDFV001Recognise and respond appropriately to domestic and family violence
  7. CHCDIV001Work with diverse people
  8. CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safety
  9. CHCLEG003Manage legal and ethical compliance
  10. CHCMGT005Facilitate workplace debriefing and support processes
  11. CHCPRP003Reflect on and improve own professional practice
  12. HLTWHS003Maintain work health and safety

Elective units

104 units

Group A – Case Management

  1. CHCCSM009Facilitate goal directed planning
  2. CHCCSM010Implement case management practice
  3. CHCCSM012Coordinate complex case requirements
  4. CHCCSM014Provide case management supervision
  5. CHCCSM015Undertake case management in a child protection framework
  6. CHCCSM016Undertake advanced assessments

Group B – Social Housing

  1. CHCADV004Represent organisation in court or tribunal
  2. CHCSOH013Work with people experiencing or at risk of homelessness
  3. CHCSOH014Manage and maintain tenancy agreements and services
  4. CHCSOH019Manage head lease
  5. CHCSOH020Develop quality systems in line with registration standards
  6. CHCSOH022Develop social housing enterprise opportunities
  7. CHCSOH023Acquire properties by purchase or transfer

Group C – Child, Youth and Family Welfare

  1. CHCCSM015Undertake case management in a child protection framework
  2. CHCMHS013Implement trauma informed care
  3. CHCPRT025Identify and report children and young people at risk
  4. CHCPRT027Work collaboratively to maintain an environment safe for children and young people

Group D – Responding to Family Violence

  1. CHCCCS033Identify and report abuse
  2. CHCDFV002Provide support to children affected by domestic and family violence
  3. CHCDFV004Provide domestic and family violence support in Aboriginal and Torres Strait Islander communities
  4. CHCDFV006Counsel clients affected by domestic and family violence
  5. CHCDFV007Work with users of violence to effect change
  6. CHCDFV009Establish change promoting relationship with users of domestic and family violence
  7. CHCDFV012Make safety plans with people who have been subjected to domestic and family violence
  8. CHCMHS007Work effectively in trauma informed care
  9. CHCPOL003Research and apply evidence to practice

Group E - General Electives

  1. BSBPEF401Manage personal health and wellbeing
  2. CHCADV002Provide advocacy and representation services
  3. CHCADV003Represent clients in court
  4. CHCADV005Provide systems advocacy services
  5. CHCAOD004Assess needs of clients with alcohol and other drugs issues
  6. CHCAOD005Provide alcohol and other drugs withdrawal services
  7. CHCAOD007Develop strategies for alcohol and other drugs relapse prevention and management
  8. CHCAOD008Provide advanced interventions to meet the needs of clients with alcohol and other drugs issues
  9. CHCAOD009Develop and review individual alcohol and other drugs treatment plans
  10. CHCCCS003Increase the safety of individuals at risk of suicide
  11. CHCCCS009Facilitate responsible behaviour
  12. CHCCCS035Support people with autism spectrum disorder
  13. CHCCCS038Facilitate the empowerment of people receiving support
  14. CHCCDE023Develop and deliver community projects
  15. CHCCDE024Support community action
  16. CHCCDE025Develop and support community leadership
  17. CHCCDE026Develop and lead community engagement strategies to enhance participation
  18. CHCCDE027Implement community development strategies
  19. CHCCDE028Work within organisation and government structures to enable community development outcomes
  20. CHCCDE031Develop and implement a community renewal plan
  21. CHCCOM003Develop workplace communication strategies
  22. CHCCOM004Present information to stakeholder groups
  23. CHCCSL001Establish and confirm the counselling relationship
  24. CHCCSL002Apply specialist interpersonal and counselling interview skills
  25. CHCCSL003Facilitate the counselling relationship and process
  26. CHCCSL007Support counselling clients in decision-making processes
  27. CHCDEV004Confirm developmental status
  28. CHCDEV006Analyse information for service planning and delivery
  29. CHCDFV007Work with users of violence to effect change
  30. CHCDIS015Develop and provide person-centred service responses
  31. CHCDIS016Develop and promote positive person-centred behaviour supports
  32. CHCDIS017Facilitate community participation and social inclusion
  33. CHCDIS019Provide person-centred services to people with disability with complex needs
  34. CHCDIV003Manage and promote diversity
  35. CHCEDU002Plan health promotion and community intervention
  36. CHCEDU003Provide sexual and reproductive health information to clients
  37. CHCEDU004Develop, implement and review sexual and reproductive health education programs
  38. CHCEDU009Provide parenting, health and well-being education
  39. CHCFAM001Operate in a family law environment
  40. CHCFAM003Support people to improve relationships
  41. CHCFAM004Facilitate changeovers
  42. CHCFAM005Facilitate and monitor contact
  43. CHCFAM006Assist families to self-manage contact
  44. CHCGRP002Plan and conduct group activities
  45. CHCINM001Meet statutory and organisation information requirements
  46. CHCLLN001Respond to client language, literacy and numeracy needs
  47. CHCMGT001Develop, implement and review quality framework
  48. CHCMGT002Manage partnership agreements with service providers
  49. CHCMGT003Lead the work team
  50. CHCMGT004Secure and manage funding
  51. CHCMGT006Coordinate client directed services
  52. CHCMHS001Work with people with mental health issues
  53. CHCMHS002Establish self-directed recovery relationships
  54. CHCMHS003Provide recovery oriented mental health services
  55. CHCMHS004Work collaboratively with the care network and other services
  56. CHCMHS005Provide services to people with co-existing mental health and alcohol and other drugs issues
  57. CHCMHS006Facilitate the recovery process with the person, family and carers
  58. CHCMHS008Promote and facilitate self advocacy
  59. CHCMHS011Assess and promote social, emotional and physical wellbeing
  60. CHCPOL002Develop and implement policy
  61. CHCPRP001Develop and maintain networks and collaborative partnerships
  62. CHCPRP004Promote and represent the service
  63. CHCPRP005Engage with health professionals and the health system
  64. CHCPRT026Support the rights and safety of children and young people
  65. CHCPRT029Work within a practice framework
  66. CHCPRT032Provide supervision in a secure system
  67. CHCPRT033Provide support to children and youth in out-of-home care
  68. CHCPRT034Work with children and young people with complex trauma and attachment issues and needs
  69. CHCSET003Work with forced migrants
  70. CHCSET004Undertake bicultural work with forced migrants in Australia
  71. CHCSOH021Work with clients within the social housing system
  72. CHCYTH013Engage respectfully with young people
  73. CHCYTH016Respond to critical situations
  74. CHCYTH017Develop and implement procedures to enable young people to address their needs
  75. CHCYTH022Provide services for the needs and circumstances of young people
  76. CHCYTH024Manage service response to young people in crisis
  77. HLTAID014Provide Advanced First Aid
  78. HLTAHW031Provide information/strategies to enhance capacities of Aboriginal/Torres Strait Islander families

EVIDENCE YOU'LL NEED

  • Resume showing your work history
  • Reference letters from employers
  • Photos or videos of jobs you've done
  • Payslips or employment contracts

LICENSING

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

View on training.gov.au(opens in a new tab)

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