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  • CHC42221
  • Certificate IV
  • Current
  • NATIONALLY RECOGNISED · AQF

Certificate IV in Housing

This qualification covers delivering housing support to tenants, applicants and the community in social housing and homelessness services. It includes working with people experiencing or at risk of homelessness, supporting sustainable tenancies, responding to domestic and family violence, and promoting Aboriginal and/or Torres Strait Islander cultural safety. Workers with experience in public or community housing may be able to have their skills recognised through RPL.

TRAINING PACKAGE
CHC Community Services
ENTRY REQUIREMENTS
Nil
SUPERSEDES
CHC42215 Certificate IV in Social Housing (not equivalent)

WHO IT'S FOR

Public housing staff and community housing workers who support vulnerable people, often working under limited supervision in an administrative or assisting role.

TYPICAL JOB ROLES

  • Community housing worker
  • Housing assistant
  • Accommodation support worker
  • Early intervention homelessness worker
  • Outreach officer
  • Property worker (social housing)

Qualification structure

15 units must be completed: at least 3 units from the electives units listed below; up to 4 units from the electives listed below, elsewhere in the CHC Community Services Training Package or any other endorsed Training Package or accredited course. Any combination of electives that meets the rules above can be selected for the award of the Certificate IV in Housing. Where appropriate, electives may be packaged to provide a qualification with a specialisation. Packaging for each specialisation: All Group A electives must be selected for award of the Certificate IV in Housing (Homelessness Support Work). Three Group B electives must be selected for award of the Certificate IV in Housing (Social Housing). All Group A electives and three Group B electives must be selected for award of the Certificate IV in Housing (Social Housing and Homelessness Support Work). All electives chosen must contribute to a valid, industry-supported vocational outcome.

Core units

8 units
  1. CHCCOM002Use communication to build relationships
  2. CHCDFV001Recognise and respond appropriately to domestic and family violence
  3. CHCDIV001Work with diverse people
  4. CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safety
  5. CHCLEG001Work legally and ethically
  6. CHCSOH013Work with people experiencing or at risk of homelessness
  7. CHCSOH024Support sustainable tenancies
  8. HLTWHS001Participate in workplace health and safety

Elective units

45 units

Group A electives – HOMELESSNESS SUPPORT WORK (all units)

  1. CHCADV002Provide advocacy and representation services
  2. CHCCSM005Develop, facilitate and review all aspects of case management
  3. CHCMHS007Work effectively in trauma informed care

Group B electives – SOCIAL HOUSING (3 units)

  1. CHCADV004Represent organisation in court or tribunal
  2. CHCCDE003Work within a community development framework
  3. CHCSOH014Manage and maintain tenancy agreements and services
  4. CHCSOH015Manage housing application and allocation processes
  5. CHCSOH016Manage tenancy rent and rental arrears
  6. CHCSOH017Manage vacant properties
  7. CHCSOH018Respond to property maintenance enquiries
  8. CHCSOH019Manage head lease
  9. CHCSOH021Work with clients within the social housing system
  10. CPPREP3105Assist with property inspection
  11. CPPREP4231Manage commercial property maintenance

Other electives

  1. CHCADV001Facilitate the interests and rights of clients
  2. CHCADV003Represent clients in court
  3. CHCAOD001Work in an alcohol and other drugs context
  4. CHCCCS004Assess co-existing needs
  5. CHCCCS014Provide brief interventions
  6. CHCCCS020Respond effectively to behaviours of concern
  7. CHCCCS037Visit client residence
  8. CHCEDU005Work with clients to identify financial literacy education needs
  9. CHCEDU006Improve clients' fundamental financial literacy skills
  10. CHCGRP002Plan and conduct group activities
  11. CHCLEG002Interpret and use legal information
  12. CHCLLN001Respond to client language, literacy and numeracy needs
  13. CHCMHS001Work with people with mental health issues
  14. CHCMHS005Provide services to people with co-existing mental health and alcohol and other drugs issues
  15. CHCPOL001Contribute to the review and development of policies
  16. CHCPRP001Develop and maintain networks and collaborative partnerships
  17. CHCPRP003Reflect on and improve own professional practice
  18. CHCPRT025Identify and report children and young people at risk
  19. CHCPRT026Support the rights and safety of children and young people
  20. CHCPRT027Work collaboratively to maintain an environment safe for children and young people
  21. CHCSET003Work with forced migrants
  22. CHCSET004Undertake bicultural work with forced migrants in Australia
  23. BSBFNG401Plan and chair Aboriginal and Torres Strait Islander organisation board meetings
  24. BSBINS201Process and maintain workplace information
  25. CPPSCM4028Identify and analyse risks in strata community management
  26. HLTAID011Provide First Aid
  27. HLTWHS006Manage personal stressors in the work environment
  28. PSPETH006Uphold the values and principles of public service
  29. PSPGEN094Provide input to change processes
  30. PSPGEN111Apply government processes
  31. PSPLEG005Comply with legislation in the public sector

EVIDENCE YOU'LL NEED

  • Resume showing your work history
  • Reference letters from employers
  • Photos or videos of jobs you've done
  • Payslips or employment contracts

LICENSING

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

View on training.gov.au(opens in a new tab)

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