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  • CHC42021
  • Certificate IV
  • Current
  • NATIONALLY RECOGNISED · AQF

Certificate IV in Community Services

This qualification covers delivering person-centred support, advocacy and interventions to individuals, groups and communities. It includes upholding clients' rights, recognising and responding to domestic and family violence, working legally and ethically, and building networks and partnerships. Community service workers with experience in case work or support roles may be able to have their skills recognised through RPL.

TRAINING PACKAGE
CHC Community Services
ENTRY REQUIREMENTS
Nil
SUPERSEDES
CHC42015 Certificate IV in Community Services (not equivalent)

WHO IT'S FOR

Community service workers who work with some independence, and may supervise others, in case work, case management, advocacy, outreach or support services.

TYPICAL JOB ROLES

  • Community support worker
  • Case worker
  • Family support worker
  • Welfare support worker
  • Outreach officer
  • Information and referral worker

Qualification structure

15 units must be completed: at least 6 units from the electives listed below; up to 2 units from the list below or any endorsed Training Package or accredited course. All electives chosen must contribute to a valid, industry-supported vocational outcome. Deletions and additions to core.

Core units

7 units
  1. CHCADV001Facilitate the interests and rights of clients
  2. CHCCOM002Use communication to build relationships
  3. CHCDFV001Recognise and respond appropriately to domestic and family violence
  4. CHCDIV001Work with diverse people
  5. CHCLEG001Work legally and ethically
  6. CHCPRP001Develop and maintain networks and collaborative partnerships
  7. HLTWHS002Follow safe work practices for direct client care

Elective units

97 units
  1. CHCADV002Provide advocacy and representation services
  2. CHCADV003Represent clients in court
  3. CHCAOD001Work in an alcohol and other drugs context
  4. CHCAOD002Work with clients who are intoxicated
  5. CHCAOD003Provide needle and syringe services
  6. CHCAOD004Assess needs of clients with alcohol and other drugs issues
  7. CHCAOD005Provide alcohol and other drugs withdrawal services
  8. CHCCCS001Address the needs of people with chronic disease
  9. CHCCCS003Increase the safety of individuals at risk of suicide
  10. CHCCCS004Assess co-existing needs
  11. CHCCCS006Facilitate individual service planning and delivery
  12. CHCCCS008Develop strategies to address unmet needs
  13. CHCCCS009Facilitate responsible behaviour
  14. CHCCCS010Maintain a high standard of service
  15. CHCCCS014Provide brief interventions
  16. CHCCCS017Provide loss and grief support
  17. CHCCCS018Provide suicide bereavement support
  18. CHCCCS019Recognise and respond to crisis situations
  19. CHCCCS020Respond effectively to behaviours of concern
  20. CHCCCS028Provide client-centred support to people in crisis
  21. CHCCCS030Determine and respond to carer needs
  22. CHCCCS031Provide individualised support
  23. CHCCCS033Identify and report abuse
  24. CHCCCS037Visit client residence
  25. CHCCCS038Facilitate the empowerment of people receiving support
  26. CHCCDE019Work within a community development framework
  27. CHCCDE020Implement participation and engagement strategies
  28. CHCCDE021Develop and support community resources
  29. CHCCDE022Work to empower Aboriginal and/or Torres Strait Islander communities
  30. CHCCDE023Develop and deliver community projects
  31. CHCCOM001Provide first point of contact
  32. CHCCSM009Facilitate goal directed planning
  33. CHCCSM010Implement case management practice
  34. CHCCSM017Facilitate and review case management
  35. CHCDEV004Confirm developmental status
  36. CHCDFV002Provide support to children affected by domestic and family violence
  37. CHCDFV003Promote community awareness of domestic and family violence
  38. CHCDFV004Provide domestic and family violence support in Aboriginal and Torres Strait Islander communities
  39. CHCDFV005Provide domestic and family violence support in non-English speaking background communities
  40. CHCDIS011Contribute to ongoing skills development using a strengths-based approach
  41. CHCDIS014Develop and use strategies for communication with augmentative and alternative communication systems
  42. CHCDIS017Facilitate community participation and social inclusion
  43. CHCDIS019Provide person-centred services to people with disability with complex needs
  44. CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safety
  45. CHCEDU003Provide sexual and reproductive health information to clients
  46. CHCEDU005Work with clients to identify financial literacy education needs
  47. CHCEDU006Improve clients' fundamental financial literacy skills
  48. CHCEDU007Provide group education on consumer credit and debt
  49. CHCEDU009Provide parenting, health and well-being education
  50. CHCEDU010Prepare and evaluate relationship education programs
  51. CHCEDU011Work with parents or carers of very young children
  52. CHCEDU012Facilitate couple processes in group work
  53. CHCFAM001Operate in a family law environment
  54. CHCFAM003Support people to improve relationships
  55. CHCFAM004Facilitate changeovers
  56. CHCFAM005Facilitate and monitor contact
  57. CHCFAM006Assist families to self-manage contact
  58. CHCFAM009Facilitate family intervention strategies
  59. CHCFAM010Provide intervention support to families
  60. CHCGMB001Assess the needs of clients with problem gambling issues
  61. CHCGRP002Plan and conduct group activities
  62. CHCGRP003Plan, facilitate and review psycho-educational groups
  63. CHCGRP004Deliver structured programs
  64. CHCINM002Meet community information needs
  65. CHCLEG002Interpret and use legal information
  66. CHCLLN001Respond to client language, literacy and numeracy needs
  67. CHCMED004Prepare for mediation
  68. CHCMED005Facilitate mediation
  69. CHCMED006Consolidate and conclude mediation
  70. CHCMGT005Facilitate workplace debriefing and support processes
  71. CHCMGT006Coordinate client directed services
  72. CHCMHS001Work with people with mental health issues
  73. CHCMHS003Provide recovery oriented mental health services
  74. CHCMHS011Assess and promote social, emotional and physical wellbeing
  75. CHCPAL003Deliver care services using a palliative approach
  76. CHCPAL004 (has a prerequisite)Contribute to planning and implementation of care services using a palliative approach
  77. CHCPAS003Plan for the provision of pastoral and spiritual care
  78. CHCPAS004Provide pastoral and spiritual care
  79. CHCPOL001Contribute to the review and development of policies
  80. CHCPRP003Reflect on and improve own professional practice
  81. CHCPRP005Engage with health professionals and the health system
  82. CHCPRT025Identify and report children and young people at risk
  83. CHCPRT026Support the rights and safety of children and young people
  84. CHCPRT027Work collaboratively to maintain an environment safe for children and young people
  85. CHCSET003Work with forced migrants
  86. CHCSET004Undertake bicultural work with forced migrants in Australia
  87. CHCSOH013Work with people experiencing or at risk of homelessness
  88. CHCSOH014Manage and maintain tenancy agreements and services
  89. CHCSOH021Work with clients within the social housing system
  90. CHCVOL002Lead volunteer teams
  91. CHCVOL003Recruit, induct and support volunteers
  92. CHCVOL004Manage volunteer workforce development
  93. CHCYTH013Engage respectfully with young people
  94. CHCYTH014Work effectively with young people in the youth work context
  95. CHCYTH015Support young people to create opportunities in their lives
  96. HLTAID011Provide First Aid
  97. HLTWHS006Manage personal stressors in the work environment

This unit has a prerequisite unit. Check the unit on training.gov.au for details.

PREREQUISITES

  • CHCPAL004 Contribute to planning and implementation of care services using a palliative approach — prerequisite: CHCPAL003 Deliver care services using a palliative approach

EVIDENCE YOU'LL NEED

  • Resume showing your work history
  • Reference letters from employers
  • Photos or videos of jobs you've done
  • Payslips or employment contracts

LICENSING

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

View on training.gov.au(opens in a new tab)

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