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  • CHC41115
  • Certificate IV
  • Current
  • NATIONALLY RECOGNISED · AQF

Certificate IV in Employment Services

This qualification covers providing employment services to job seekers and employers. It includes developing and monitoring employment plans, promoting job seekers to employers, delivering contracted employment services, using labour market and career information, and building networks and partnerships. Employment consultants and case managers with experience may be able to have their skills recognised through RPL.

TRAINING PACKAGE
CHC Community Services
ENTRY REQUIREMENTS
Nil
SUPERSEDES
CHC30912 Certificate III in Employment Services (not equivalent); CHC42012 Certificate IV in Employment Services (not equivalent)

WHO IT'S FOR

People who help job seekers find, secure and keep work, and help employers meet their recruitment needs.

TYPICAL JOB ROLES

  • Employment consultant
  • Employment services case manager
  • Job placement consultant
  • Employment services officer

Qualification structure

14 units in total. up to 5 units from the electives listed below, any endorsed Training Package or accredited course – these units must be relevant to the work outcome. All electives chosen must contribute to a valid, industry-supported vocational outcome.

Core units

9 units
  1. CHCCCS016Respond to client needs
  2. CHCCOM002Use communication to build relationships
  3. CHCDIV001Work with diverse people
  4. CHCECD001Analyse and apply information that supports employment and career development
  5. CHCECD002Deliver and monitor contracted employment services
  6. CHCECD003Promote job seekers to employers
  7. CHCECD006Develop and monitor employment plans
  8. CHCLEG001Work legally and ethically
  9. CHCPRP001Develop and maintain networks and collaborative partnerships

Elective units

17 units
  1. CHCADV001Facilitate the interests and rights of clients
  2. CHCCCS004Assess co-existing needs
  3. CHCCCS006Facilitate individual service planning and delivery
  4. CHCCCS038Facilitate the empowerment of people receiving support
  5. CHCCSM012Coordinate complex case requirements
  6. CHCDIS019Provide person-centred services to people with disability with complex needs
  7. CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safety
  8. CHCECD005Deliver employment services to employers
  9. CHCECD007Maximise participation in work by people with disability
  10. CHCECD009Conduct career guidance interviews
  11. CHCLLN001Respond to client language, literacy and numeracy needs
  12. CHCMHS001Work with people with mental health issues
  13. BSBHRM415Coordinate recruitment and onboarding
  14. BSBMKG434Promote products and services
  15. BSBOPS403Apply business risk management processes
  16. TAEDEL411Facilitate vocational training
  17. TAEDEL412Facilitate workplace-based learning

EVIDENCE YOU'LL NEED

  • Resume showing your work history
  • Reference letters from employers
  • Photos or videos of jobs you've done
  • Payslips or employment contracts

LICENSING

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

View on training.gov.au(opens in a new tab)

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