Certificate III in Community Services
This qualification covers providing person-centred support to people in community settings and helping deliver community-based programs. It includes responding to client needs, communicating in community services, working with diverse people, safe work practices and managing stress at work. Workers with experience in community services support roles may be able to have their skills recognised through RPL.
- TRAINING PACKAGE
- CHC Community Services
- ENTRY REQUIREMENTS
- Nil
- SUPERSEDES
- CHC30112 Certificate III in Community Services Work (not equivalent)
WHO IT'S FOR
Entry-level community services workers who support people day to day under direct or indirect supervision, in organisations such as neighbourhood centres, youth services and accommodation support.
TYPICAL JOB ROLES
- Community care worker
- Support worker (community services)
- Residential support worker
- Welfare support worker
- Youth support worker
- Neighbourhood centre worker
Qualification structure
12 units in total. at least 5 units from the electives listed below; up to 2 units from the electives listed below, any endorsed Training Packages or accredited courses – these units must be relevant to the work outcome. All electives chosen must contribute to a valid, industry-supported vocational outcome.
Core units
5 units- CHCCCS016Respond to client needs
- CHCCOM005Communicate and work in health or community services
- CHCDIV001Work with diverse people
- HLTWHS002Follow safe work practices for direct client care
- HLTWHS006Manage personal stressors in the work environment
Elective units
37 units- CHCADV001Facilitate the interests and rights of clients
- CHCAOD001Work in an alcohol and other drugs context
- CHCAOD002Work with clients who are intoxicated
- CHCAOD003Provide needle and syringe services
- CHCCCS005Conduct individual assessments
- CHCCCS009Facilitate responsible behaviour
- CHCCCS017Provide loss and grief support
- CHCCCS019Recognise and respond to crisis situations
- CHCCCS028Provide client-centred support to people in crisis
- CHCCCS031Provide individualised support
- CHCCCS038Facilitate the empowerment of people receiving support
- CHCCCS040Support independence and wellbeing
- CHCCDE017Support collaborative planning processes
- CHCCDE019Work within a community development framework
- CHCCDE020Implement participation and engagement strategies
- CHCCOM001Provide first point of contact
- CHCDFV001Recognise and respond appropriately to domestic and family violence
- CHCDIV002Promote Aboriginal and/or Torres Strait Islander cultural safety
- CHCEDU003Provide sexual and reproductive health information to clients
- CHCEDU005Work with clients to identify financial literacy education needs
- CHCEDU009Provide parenting, health and well-being education
- CHCGRP001Support group activities
- CHCMHS001Work with people with mental health issues
- CHCPOL001Contribute to the review and development of policies
- CHCPRP001Develop and maintain networks and collaborative partnerships
- CHCPRT025Identify and report children and young people at risk
- CHCSET003Work with forced migrants
- CHCSET004Undertake bicultural work with forced migrants in Australia
- CHCSOH013Work with people experiencing or at risk of homelessness
- CHCVOL001Be an effective volunteer
- CHCYTH013Engage respectfully with young people
- CHCYTH015Support young people to create opportunities in their lives
- HLTAID011Provide First Aid
- HLTAID013Provide First Aid in remote or isolated site
- BSBINS302Organise workplace information
- BSBPEF301Organise personal work priorities
- TAEDEL311Provide work skill instruction
EVIDENCE YOU'LL NEED
- Resume showing your work history
- Reference letters from employers
- Photos or videos of jobs you've done
- Payslips or employment contracts
LICENSING
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
View on training.gov.au(opens in a new tab)