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  • MSF31018
  • Certificate III
  • Current
  • NATIONALLY RECOGNISED · AQF

Certificate III in Interior Decoration Retail Services

This qualification covers giving customers advice and practical help on furnishing products in a shop, showroom or a customer's home. Products can include soft furnishings, furniture, flooring, window coverings, and kitchen and bathroom items. People already working in furnishing sales could have their experience recognised through RPL.

TRAINING PACKAGE
MSF Furnishing
ENTRY REQUIREMENTS
Nil
SUPERSEDES
MSF31013 Certificate III in Interior Decoration Retail Services (equivalent)

WHO IT'S FOR

Sales staff and consultants who advise customers on furniture, flooring, window coverings or other furnishings and want their skills recognised.

TYPICAL JOB ROLES

  • Furnishings sales assistant
  • Furniture sales consultant
  • Showroom consultant
  • Flooring sales consultant
  • Window furnishings consultant

Qualification structure

13 units in total. At least 1 unit from Group A. At least 5 units from Group B. Up to 2 units from Group A, Group B, any endorsed Training Package or accredited course – these units must be relevant to the work outcome. Units selected from other Training Packages and accredited courses must not duplicate units available within this qualification.

Core units

5 units
  1. MSMENV272Participate in environmentally sustainable work practices
  2. MSMSUP102Communicate in the workplace
  3. MSMSUP106Work in a team
  4. MSMWHS200Work safely
  5. SIRXCEG001Engage the customer

Elective units

25 units

Group A

  1. MSFFDM4009Match furnishing styles and materials to customer requirements
  2. MSFFL3052Plan and cost flooring technology work
  3. MSFFL3058Provide advice to customers on floor coverings
  4. MSFFP2019Source and review information about kitchen, bathroom and laundry design
  5. MSFGN2001Make measurements and calculations
  6. MSFGN3003Advise customers on products and services
  7. MSFKB3009Provide advice on modular kitchens
  8. MSFKB3012Plan kitchen and bathroom projects
  9. MSFSF3017Measure up and calculate fabric quantities for window coverings
  10. MSFSF3018Advise customers on interior decoration

Group B

  1. BSBFIN302Maintain financial records
  2. BSBOPS304Deliver and monitor a service to customers
  3. BSBOPS305Process customer complaints
  4. CUAACD311Produce drawings to communicate ideas
  5. CUAACD312Produce computer-aided drawings
  6. CUADES202Evaluate the nature of design in a specific industry context
  7. CUADES301Explore the use of colour
  8. CUADES305Source and apply information on the history and theory of design
  9. CUADIG304Create visual design components
  10. MSFGN3005Read and interpret work documents
  11. MSFGN3006Estimate and cost job
  12. MSS402055Apply quality standards
  13. SIRRINV002Control stock
  14. SIRXSLS001Sell to the retail customer
  15. SITXMPR011Plan and implement sales activities

EVIDENCE YOU'LL NEED

  • Resume showing your work history
  • Reference letters from employers
  • Photos or videos of jobs you've done
  • Payslips or employment contracts

LICENSING

No licensing, legislative, regulatory or certification requirements apply to this qualification at the time of publication.

View on training.gov.au(opens in a new tab)

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