Certificate IV in Automotive Management
This qualification covers management roles in automotive retail, service and repair businesses. It includes leading a small team, handling complex customer issues, managing work health and safety, and looking after the business image. Managers already working in this industry may be able to use RPL to have their experience recognised.
- TRAINING PACKAGE
- AUR Automotive Retail, Service and Repair
- ENTRY REQUIREMENTS
- This qualification may be accessed by direct entry.
- SUPERSEDES
- AUR40112 Certificate IV in Automotive Management (equivalent)
WHO IT'S FOR
People who lead teams in automotive workshops, parts departments or sales areas and want a formal management qualification.
TYPICAL JOB ROLES
- Parts manager
- Service manager
- Workshop supervisor
- Automotive business manager
- Team leader
Qualification structure
10 units in total. Up to 4 units may be chosen from the Elective Units listed below. Up to 2 units may be chosen from a Certificate III qualification or above in this Training Package or another endorsed Training Package or accredited course, provided that the units chosen contribute to the vocational outcome of this qualification and do not duplicate the outcome of another unit chosen for the qualification.
Core units
6 units- AURACA003Build customer relations in an automotive workplace
- AURAEA004Manage environmental and sustainability best practice in an automotive workplace
- AURAMA004Maintain business image in an automotive workplace
- AURAMA005Manage complex customer issues in an automotive workplace
- BSBSMB407Manage a small team
- BSBWHS401Implement and monitor WHS policies, procedures and programs to meet legislative requirements
Elective units
12 units- AURAAA002Determine retail rates for automotive products and services
- AURAKA002Adapt work processes to new technologies in an automotive workplace
- AURALA001Comply with legal aspects of a service and repair contract in an automotive workplace
- AURAMA003Conduct information sessions in an automotive workplace
- AURAQA003Maintain quality processes in an automotive workplace
- AURATA005Estimate and quote automotive mechanical and electrical repairs
- BSBTEC403Apply digital solutions to work processes
- BSBLDR413Lead effective workplace relationships
- BSBESB407Manage finances for new business ventures
- BSBPEF402Develop personal work priorities
- FNSASIC312Provide personal advice on non-relevant financial products
- TAEDEL414Mentor in the workplace
EVIDENCE YOU'LL NEED
- Resume showing your work history
- Reference letters from employers
- Photos or videos of jobs you've done
- Payslips or employment contracts
LICENSING
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
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