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  • AUR31026
  • Certificate III
  • Current
  • NATIONALLY RECOGNISED · AQF

Certificate III in Automotive Sales

This qualification covers sales work in the automotive sector, including vehicle, farm machinery and motorcycle sales or parts interpreting. It includes helping customers, selling and promoting products and services, handling complaints and following the law when selling. People already working in automotive sales may be able to have their experience recognised through RPL.

TRAINING PACKAGE
AUR Automotive Retail, Service and Repair
ENTRY REQUIREMENTS
Nil
SUPERSEDES
AUR31020 Certificate III in Automotive Sales (equivalent)

WHO IT'S FOR

People who sell vehicles, motorcycles, farm machinery or automotive parts and want their sales experience formally recognised.

TYPICAL JOB ROLES

  • Car salesperson
  • Motorcycle salesperson
  • Farm machinery salesperson
  • Parts interpreter
  • Automotive parts salesperson

Qualification structure

20 units in total. Candidates must complete one of the following: General Qualification - AUR31026 Certificate III in Automotive Sales; 6 units must be from one of the Specialist Elective Groups A or B below; of the remaining 6 units required to make up the elective unit total: All 6 may be from the Specialist Elective Groups and/or General Elective Units listed below. Up to 4 may be from a Certificate II qualification or above in this Training Package or another endorsed Training Package or accredited course. Specialisation - Certificate III in Automotive Sales (Parts Interpreting). 6 specialist units from: Group A (Parts Interpreting). 6 elective units from Groups A, B or the General Elective Units listed below; up to 4 of the elective units may be from a Certificate II qualification or above in this Training Package or another endorsed Training Package or accredited course. Specialisation - Certificate III in Automotive Sales (Vehicle, Farm Machinery and Motorcycles Sales). 6 specialist units from: Group B (Vehicle, Farm Machinery and Motorcycles Sales). 6 elective units from Groups A, B or the General Elective Units listed below; up to 4 of the elective units may be from a Certificate II qualification or above in this Training Package or another endorsed Training Package or accredited course. Elective units chosen must be relevant to the work environment and the qualification, maintain the overall integrity of the AQF alignment, not duplicate the outcome of another unit chosen for the qualification, and contribute to a valid vocational outcome.

SPECIALISATIONS

  • Parts Interpreting
  • Vehicle, Farm Machinery and Motorcycles Sales

Core units

8 units
  1. AURACA101Respond to customer needs and enquiries in an automotive workplace
  2. AURAEA002Follow environmental and sustainability best practice in an automotive workplace
  3. AURAFA104Resolve routine problems in an automotive workplace
  4. AURASA102Follow safe working practices in an automotive workplace
  5. AURSAA001Process customer complaints in an automotive workplace
  6. AURSCA105Sell automotive products and services
  7. AURSCA106Promote automotive products and services
  8. AURSLA001Comply with legal requirements when selling automotive products and services

Elective units

39 units

Group A: Parts Interpreting

  1. AURETR125Test, charge and replace batteries and jump-start vehicles
  2. AURSBA001Carry out warehousing procedures in an automotive workplace
  3. AURSBA102Identify and match uncommon automotive parts
  4. AURSCA101Select and supply automotive parts and products
  5. BSBMKG434Promote products and services
  6. BSBTEC201Use business software applications
  7. SIRRINV002Control stock
  8. TLIA0022Pick and process orders

Group B: Vehicle, Farm Machinery and Motorcycles Sales

  1. AURSCA007Determine used motor vehicle stock requirements
  2. AURSCA008Wholesale used motor vehicle stock
  3. AURSCA102Present automotive products and services for sale
  4. AURSCA103Apply sales procedures in an automotive workplace
  5. AURSCA109Provide vehicle technology information
  6. BSBOPS304Deliver and monitor a service to customers
  7. BSBOPS404Implement customer service strategies

General Elective Units

  1. AURACA103Build customer relations in an automotive workplace
  2. AURAFA001Use numbers in an automotive workplace
  3. AURAFA002Read and respond to automotive workplace information
  4. AURAFA103Communicate effectively in an automotive workplace
  5. AURAMA003Conduct information sessions in an automotive workplace
  6. AURAMA004Maintain business image in an automotive workplace
  7. AURAMA102Communicate business information in an automotive workplace
  8. AURAQA001Contribute to quality work outcomes in an automotive workplace
  9. AURSCA007Determine used motor vehicle stock requirements
  10. AURSCA008Wholesale used motor vehicle stock
  11. AURSCA010Appraise and purchase used motor vehicles for sale
  12. AURSCA101Select and supply automotive parts and products
  13. AURSCA102Present automotive products and services for sale
  14. AURSCA104Carry out cash and non-cash payment operations
  15. AURSCA111Conduct online transactions in an automotive workplace
  16. BSBFIN401Report on financial activity
  17. BSBWHS332XApply infection prevention and control procedures to own work activities
  18. SIRRINV001Receive and handle retail stock
  19. SIRRMER003Coordinate visual merchandising activities
  20. SIRRRTF001Balance and secure point-of-sale terminal
  21. SIRXSLS002Follow point-of-sale procedures
  22. TAEDEL311Provide work skill instruction
  23. TLIA0022Pick and process orders
  24. TLIA0024Replenish stock

EVIDENCE YOU'LL NEED

  • Resume showing your work history
  • Reference letters from employers
  • Photos or videos of jobs you've done
  • Payslips or employment contracts

LICENSING

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

View on training.gov.au(opens in a new tab)

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